I've added to the left-hand column a list of things to remember when contacting your representatives:
1) Use their website feedback form to get replies
2) Be polite, and respect their elected office
3) Include the bill number and title, if there is one
4) In a short letter, ask them to vote yes or no, and say why
5) Give your phone number if you want to be available to them
6) If they vote very soon, call their office, instead
Direct contact is the most powerful way to communicate your message; they prefer to reach their own district's constituents, so a letter to them on their website may get you an email reply.
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